Kitchen Zone Online – Your Store for Kitchen Appliances & Essentials. We want you to love your purchase, but if you need to return an item, please follow our Return and Refund Policy outlined below.
Return Requests
To initiate a return, please email us at info@kitchenzoneonline.com. Returns must be requested within 30 days of receiving your item. Include your order number and reason for the return in your email.
To initiate a return, please email us at info@kitchenzoneonline.com. Returns must be requested within 30 days of receiving your item. Include your order number and reason for the return in your email.
Eligibility for Returns
Items must meet the following criteria to be eligible for a return:
Items must meet the following criteria to be eligible for a return:
- Unused and in original packaging
- Accompanied by all original accessories and documentation
- Not marked as final sale or non-returnable
Return Shipping
Customers are responsible for return shipping costs unless otherwise agreed upon. We recommend using a trackable shipping service or purchasing shipping insurance for items over $75 to ensure safe returns.
Customers are responsible for return shipping costs unless otherwise agreed upon. We recommend using a trackable shipping service or purchasing shipping insurance for items over $75 to ensure safe returns.
Refund Process
Once we receive and inspect your returned item, we will notify you via email regarding the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days, depending on your bank or credit card company.
Once we receive and inspect your returned item, we will notify you via email regarding the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days, depending on your bank or credit card company.
Exchanges
At this time, we do not offer direct exchanges. If you need a different item, please return the original item and place a new order.
At this time, we do not offer direct exchanges. If you need a different item, please return the original item and place a new order.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of delivery at info@kitchenzoneonline.com. We will work with you to resolve the issue as quickly as possible.
If you receive a damaged or defective item, please contact us within 48 hours of delivery at info@kitchenzoneonline.com. We will work with you to resolve the issue as quickly as possible.
International Returns
For international orders, please note that return shipping costs and any applicable customs fees are the customers responsibility.
For international orders, please note that return shipping costs and any applicable customs fees are the customers responsibility.
Thank you for shopping at Kitchen Zone Online! Your satisfaction is our priority.